Baptcare Hedley Sutton Community - 19 Canterbury Road CAMBERWELL VIC 3124
19 Canterbury Road , CAMBERWELL , 3124, VIC
Provider: Baptcare Ltd
Baptcare Hedley Sutton Community
Accreditation Status: Accreditation Report
Source: Aged Care Quality Agency
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Set on the grounds of the grand Linda Mansion in Camberwell, Hedley Sutton is a relaxed and inviting residential aged care community. Hedley Sutton provides all levels of care, delivered by a highly experienced, nursing-led team. The residents enjoy private rooms and shared spaces that are filled with natural light and furnished with modern décor, overlooking landscaped courtyards and beautiful garden areas. There is even a lovely on-site café for residents and their family and friends.
Hedley Sutton is a modern, two-storey building with 100 private rooms, catering to all levels of care. Both levels have three wings, each with their own dining and lounge rooms. The smaller dining rooms foster a more intimate setting for mealtimes and enhance the sense of homeliness. The general layout is designed to encourage residents to move around and enjoy the communal areas, while making all facilities easily accessible from any room or level.
Every room at Hedley Sutton is private – residents’ suites are their own personal space. Residents are welcome to personalise their suite so that it feels like home, by hanging pictures on the wall or even bringing in their favourite chair. There are four different room types
All rooms are spacious, featuring:
Many areas characterise the community feel of Hedley Sutton. These include communal courtyards and outdoor areas, which are easily accessible so that you can make the most of a beautiful day. The ground floor social area is popular – especially when they hold regular activities for residents and their visitors – and there are comfortable sitting areas in the lounge. There is also a library on-site, if you’re looking for a quieter change of scenery.
While pets cannot stay with residents, they are very welcome to visit with family or friends.
Care tailored to your specific needs
Hedley Sutton is accredited to provide all levels of residential aged care (low to high), as well as more flexible respite care, and end-of-life (palliative) care. This enables ‘ageing-in-place’, whereby residents can stay at Hedley Sutton even if their health changes or their needs increase. Upon arrival, the staff at Hedley Sutton make it their priority to fully understand each resident’s individual needs so they can tailor the care they provide accordingly.
At Hedley Sutton, the qualified and experienced staff provide nursing-led care, with Registered Nurses on-site 24 hours a day, seven days a week. To ensure the highest quality of care for residents, they maintain an impressive ratio of one carer for six residents – and after hours, there are two Registered Nurses and 10 personal care attendant staff on-site. Many of the nurses and personal carers are multi-lingual, with current staff members fluent in Spanish, Hindi, Punjabi, Nepali, Chinese, Filipino and Korean. Team members are assigned to a specific group of residents to enable continuity of care and ensure staff represent a constant, familiar presence in residents’ lives.
Beyond 24/7 nursing care, other health services available on-site at Hedley Sutton include:
At Hedley Sutton, they focus on high-quality, wholesome food. With input from dieticians, they ensure that all menu selections are not only tasty and well-presented, but also nutritious. The catering team creates every one of our delicious and healthy meals on-site, including morning and afternoon tea. The catering team are happy to provide for any dietary requirements the individual residents may have.
Hedly Sutton offer residents a broad range of social and therapeutic activities, giving them the opportunity to get involved with the friendly community at Hedley Sutton. The residents can take part in the many on-site music, art or entertainment activities, or join one of the regular bus outings. They also have a hairdressing salon, kiosk, chapel and library with internet connection on our premises. And if you enjoy dining out, the on-site café hosts three-course dinner events twice a week.
Because Hedley Sutton is located only minutes from Camberwell’s shopping precinct, the residents can remain part of their local community. Hedley Sutton offer weekly bus outings to local parks and scenic areas. The community connection also extends to the younger generation, with local school students regularly volunteering and performing at Hedley Sutton.
As part of providing a warm and homely environment for residents, Hedley Sutton welcomes family and friends to visit at any time of day. Visitors are invited to take part in activities and mealtimes, and to use the beautiful gardens and shared spaces to enjoy time with their loved one. The staff are also happy to serve tea and coffee to visitors on request.
Pastoral care is an important part of life at all Baptcare communities, including Hedley Sutton, where they provide residents with regular opportunities for formal worship and reminiscence. This includes a twice-weekly church service in the on-site chapel, as well as weekly group devotions. They host a Catholic, Anglican, Baptist and general faith service once a month.
The wellbeing of residents is of utmost importance. To support this, Hedley Sutton host a broad range of social and recreational activities, as well as diversional therapies. The activities calendar includes art, craft, walking and exercise groups, as well as opportunities for guided relaxation, e.g. hand massage, sunshine therapy. The Zumba sessions are especially popular. And they promote an ‘active mind’ through competitive play and considered conversation, e.g. ‘target words’, Scrabble, bingo, current affairs discussions, and other stimulating games.
The model of care at Hedley Sutton prioritises consistent daily routines that reassure residents and inspire confidence. However, they do encourage residents to try new activities and become actively involved in community life so they can maintain their interests and enjoy a full life.
The benefits of using an aged care placement service include:
The Maximum Permissible Interest Rate (MPIR) has increased to 8.38% pa from
For a Refundable Accommodation Deposit (RAD) of $550,000 the equivalent Daily Accommodation Payment (DAP) increases to $126.27 pd ($46,090 pa).
The Reserve Bank increased the cash rate again in November 2023, which has a flow-on impact to the MPIR. This is now the highest MPIR since January 2012 and more than double the MPIR that applied just a little over one year ago.
Also the refurbished Daily Accommodation Contribution (DAC) rate of $66.94 pd means an equivalent Refundable Accommodation Contribution (RAC) of $291,564. In June 2022 the RAC was $544,719, meaning that aged care homes that are “RAD-focused” are now less likely to look at fully supported residents if they have exceeded their 40% supported ratio, as the RAC has now dropped below $300,000.
The MPIR increase to 8.38% will have a major impact on residents as they enter an aged care home from
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